Last updated: October 2026

1. Cancellations

No cancellations are allowed once an order has been placed successfully. Please review your order carefully before completing the checkout process.

2. Returns

We only accept returns if the product arrives damaged or defective. To be eligible for a return, you must record a clear, continuous unboxing video while opening the parcel for the first time. Without an unboxing video, no return or refund claims will be entertained. You must notify us within 48 hours of receiving the item.

3. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed automatically to your original method of payment (via Razorpay) within 5-7 business days.